If you are not registered with a dental practice or you are experiencing dental pain out of hours you can contact the emergency dental helpline via CAV 24/7 on 0300 10 20 247.
A member of the primary care team will triage you and if you require an appointment you will be booked into the emergency dental clinics at the Dental Hospital or St David’s Hospital.
You will receive advice on pain relief and will be, if appropriate, booked into the most appropriate emergency location for your problem, which may be a Primary Care Dentist, Community Dentist or the University Dental Hospital.
Cardiff & Vale University Health Board have established a new centralised waiting list for patients seeking NHS dental services and do not currently have a dentist.
To join the waiting list, please email the UHB:
Please give your name, address, date of birth and telephone number.
NHS Dental Charges
If you normally pay for NHS dental treatment, there will be three standard charges.
The amount you pay will depend on the treatment you need to keep your teeth and gums healthy.
You will pay one of the three charges below:
Band Treatment Charge
1 This charge will include an examination, diagnosis and preventative care. If necessary this will include X-rays, scale and polish and planning for further treatment. Urgent and out-of-hours care will also cost £14.70 and may include pain relief, repairs to fillings, inlays or a temporary filling.
2 This charge includes all necessary treatment covered by the £14.30 charge PLUS additional fillings, root canal treatments, extractions or periodontal treatment (for gum disease).
3 This charge includes all necessary treatment covered by the £14.30 and £46.00 charges PLUS more complex procedures such as crowns, dentures or bridges.
You will only pay one charge even if you need to visit more than once to complete a course of treatment.
If you are referred to another dentist, you will still pay one charge (to the dentist who refers you).
If you need more treatment at the same charge level (e.g. an additional filling) within two months of seeing your dentist, this will be free of charge.