Christmas Opening Hours 2020-2021
for dental emergencies only
i.e. severe pain, swellings, dental trauma or uncontrollable bleeding from the mouth.
If you require out-of-hours emergency dental treatment, please call CAV 24/7 on 03001020247
24th Dec : 9am - 1pm
Christmas Day: Closed
Boxing Day: Closed
27th Dec: Closed
28th Dec: Closed
29th Dec: 9am - 1pm
30th Dec: 9am - 1pm
31st Dec: 9am - 1pm
New Year's Day: Closed
2nd Jan: Closed
3rd Jan: Closed
4th Jan: normal working hours resume
*Please be aware that Dentistry in Wales has been put on AMBER ALERT*
Please click here for the most recent Welsh Government advice to patients
The practice remains open for a mostly full level of service, but patient throughput has been greatly reduced. We are currently able to see non-Covid patients with a dental problem or pain, and when capacity allows we will endeavour to return to more routine examinations.
We are able to offer aerosol-generating procedures (AGPs) such as fillings, but due to the regulations we are very limited in the number of these we can offer.
Therefore we will need to prioritise those patients with the greatest need, i.e. if you are in pain or have a tooth that is rapidly deteriorating.
If you are suffering symptoms of Covid-19 - fever, persistent cough or loss of sense of taste/smell, and you have a dental emergency - please ring us first and we will triage over a phone consultation.
Our door will remain locked and attendance will be by phone appointment only. We can only see 3 patients in the practice at any one time, so you may be required to wait outside or in your car.
We request that you attend alone, or a single parent or carer if required.
Please do not bring bags and valuables, and try not to use our toilet if you can help it.
Please keep 2m apart from staff until you are sat in the dental chair.
If you are required to pay, please bring a contactless credit card if possible.
We are very happy to inform you that the practice has recently completed the BDA Good Practice "Return to face-to-face assessment" course.
This has helped us comply with the new requirements that are needed to ensure everything is in place for the practice to be safe for patients and staff during the Covid pandemic.
The practice was established by Tim's parents, Rob & Sheila Phillips, who have since retired from dentistry. In 2008 Tim came to Fairwater Green to take over the running of the practice and over the years has developed it into the four surgeries.
Extensive refurbishments were carried out to establish two additional new dental surgeries with the latest equipment and disabled access.
Our practice is a member of the British Dental Association’s Good Practice Scheme - the leading quality assurance framework for UK dental practices.
This means that our practice is committed to keeping up to date with and providing quality dental care to nationally agreed standards of good practice in order to provide the best care for you – our patients.
We provide a high standard of dental treatment for you & your family.
We believe in honest and ethical treatments so you can trust us to look after your teeth.
We use composite (white) fillings as material of choice for all patients
Cosmetic Tooth Alignment with Cfast
We can provide short term orthodontics to straighten front teeth. Treatment takes on average 6 months on a non-extraction basis. Cost starts at £1200 for single arch
As part of the Good Practice Scheme all members of our dental team have made this commitment:
We involve our patients in all aspects of their care and ensure that their needs and preferences are considered and that they can take informed decisions
We ensure a safe environment by undertaking risk assessments and managing potential hazards within the practice. We follow current guidelines for preventing cross-infection
We recruit staff that are competent to undertake the duties associated with their role and provide training where required. We encourage on-going professional development for all members of our team
We monitor the quality of the service we provide and seek the views of our patients to identify opportunities for improvement.
Mon - Fri: 9am - 5pm
(Closed for lunch between 1pm - 2pm)
Sat / Sun / Bank Holidays: Closed
During the Christmas period (24th Dec - 31st Dec), we are open on non-bank holidays between
9am -1pm for emergencies only
For out-of-hours emergency care, please call CAV 24/7 on 03001020247