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Latest Updates
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Due to the changes to our NHS contract and the recall guidelines, if you are an NHS patient it is now standard to receive one check-up per 12-24 months - unless you are higher risk of dental disease.
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Due to the increased cost of postage we will no longer be sending recall letters in the post. The system has been replaced with an automated text message. If you have not received any correspondence from us, please contact the practice and make sure we have your mobile number on file.
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**New rules set by Welsh Government stipulate that an existing NHS patient is defined as someone who has attended the practice for an NHS course of treatment within the past 3 years. If it has been longer than 3 years, we can no longer accept you directly and you will be required to add your name to the new all-Wales Dental Access Portal. You will then be allocated any practice locally by Cardiff & Vale University Health Board. Therefore, we cannot guarantee you will return to this practice**
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**Unfortunately we cannot accept any new NHS patients who approach the practice directly. We can only accept our allocation of new patients from the Dental Access Portal, please fill in the form to register yourself and family by clicking here.**
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**We can accept the child or grandchild (under 18) of an existing NHS patient directly - bypassing the Dental Access Portal**
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We do accept new patients under an affordable Denplan payment scheme.
You can apply for this by clicking here
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A scale & polish is no longer an NHS treatment item. It can be provided on the NHS but only if you require it for health reasons, such as removal of deep tartar that increases risk of dental disease. General scaling and stain removal can be provided on a private basis.
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We are very happy to inform you that the practice has completed the BDA Good Practice "Return to face-to-face assessment" course.
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This has helped us comply with the new requirements that are needed to ensure everything is in place for the practice to be safe for patients and staff during the Covid pandemic.
Our Story
The practice was established by Tim's parents, Rob & Sheila Phillips, who have since retired from dentistry. In 2008 Tim came to Fairwater Green to take over the running of the practice and over the years has developed it into the four surgeries.
Extensive refurbishments were carried out to establish two additional new dental surgeries with the latest equipment and disabled access.
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Our practice is a member of the British Dental Association’s Good Practice Scheme - the leading quality assurance framework for UK dental practices.
This means that our practice is committed to keeping up to date with and providing quality dental care to nationally agreed standards of good practice in order to provide the best care for you – our patients.
Welcome to Fairwater Green Dental Practice
Quality Dental Care For You and Your Family
As part of the Good Practice Scheme all members of our dental team have made this commitment:
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We involve our patients in all aspects of their care and ensure that their needs and preferences are considered and that they can take informed decisions
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We ensure a safe environment by undertaking risk assessments and managing potential hazards within the practice. We follow current guidelines for preventing cross-infection
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We recruit staff that are competent to undertake the duties associated with their role and provide training where required. We encourage on-going professional development for all members of our team
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We monitor the quality of the service we provide and seek the views of our patients to identify opportunities for improvement.
How healthy are your gums?
Opening Hours
Mon - Fri: 9am - 5pm
(Closed for lunch between 1pm - 2pm)
Sat / Sun / Bank Holidays: Closed
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During the Christmas period (24th Dec - 31st Dec), we are open on non-bank holidays between
10am -12pm for emergencies only
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For out-of-hours emergency care, please call CAV 24/7 on 03001020247
Contact Us
We’re here for you when you need us! Call us to schedule an appointment, or send us an email and we’ll get back to you as soon as possible.
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NB. We are not currently accepting new NHS patients unless you come via the Dental Access Portal waiting list.
To add your name to the DAP, please scan the QR code below, or click here
