Christmas Opening Hours 2021-22
Friday 24th December 10am - 1pm
Saturday 25th - Tuesday 28th December - Closed
Wednesday 29th - Friday 31st December - 10am - 1pm
Saturday 1st - Monday 3rd January - Closed
Tuesday 4th January - Open as normal
If you are calling on a weekend or bank holiday, or after 5pm on a weekday, please call the out of hours 24 hour emergency number 0300 10 20 247.
If you require emergency care during 2-5pm on a Christmas weekday that cannot wait until the following day, please contact us via the message box and a dentist will get back to you.
COVID-19 Guidance for Dental Practices in Wales
The practice is open for a mostly full level of service, but patient throughput remains greatly reduced. We are currently able to see all patients with a dental problem or pain, and when capacity allows we will endeavour to return to more routine examinations.
We are screening patients before entrance into the surgery. If you answer 'Yes' to any of the screening questions (such as testing positive for Covid-19, or waiting for a test result, or been a close contact) then your appointment will need to be resceduled unless you are suffering with a dental emergency, i.e. uncontrollable bleeding, spreading facial swelling or severe dental trauma.
At present we respectfully request you delay contacting us for a routine examination if you are not suffering with any dental problem and have been low dental risk in the past.
We are able to offer aerosol-generating procedures (AGPs) such as fillings, but due to the Infection Prevention & Control Guidelines we are limited in the number of these we can offer at the present time.
Therefore we will need to prioritise those patients with the greatest need, i.e. if you are in pain or have a tooth that is rapidly deteriorating.
Our door will remain locked and attendance will be by phone appointment only. We can only see 4 patients in the practice at any one time, so you may be required to wait outside or in your car.
We request that you attend alone, or a single parent or carer if required.
Please do not bring bags and valuables, and try not to use our toilet if you can help it.
Please keep socially distanced from others until you are sat in the dental chair.
If you are required to pay, please bring a contactless credit card if possible.
If you require out-of-hours emergency dental treatment, please call CAV 24/7 on 03001020247
We are very happy to inform you that the practice has recently completed the BDA Good Practice "Return to face-to-face assessment" course.
This has helped us comply with the new requirements that are needed to ensure everything is in place for the practice to be safe for patients and staff during the Covid pandemic.
The practice was established by Tim's parents, Rob & Sheila Phillips, who have since retired from dentistry. In 2008 Tim came to Fairwater Green to take over the running of the practice and over the years has developed it into the four surgeries.
Extensive refurbishments were carried out to establish two additional new dental surgeries with the latest equipment and disabled access.
Our practice is a member of the British Dental Association’s Good Practice Scheme - the leading quality assurance framework for UK dental practices.
This means that our practice is committed to keeping up to date with and providing quality dental care to nationally agreed standards of good practice in order to provide the best care for you – our patients.
As part of the Good Practice Scheme all members of our dental team have made this commitment:
We involve our patients in all aspects of their care and ensure that their needs and preferences are considered and that they can take informed decisions
We ensure a safe environment by undertaking risk assessments and managing potential hazards within the practice. We follow current guidelines for preventing cross-infection
We recruit staff that are competent to undertake the duties associated with their role and provide training where required. We encourage on-going professional development for all members of our team
We monitor the quality of the service we provide and seek the views of our patients to identify opportunities for improvement.
We provide a high standard of dental treatment for you & your family.
We believe in honest and ethical treatments so you can trust us to look after your teeth.
We use composite (white) fillings as material of choice for all patients.
New patients requesting NHS dental services must now contact Cardiff & Vale UHB first and request to be placed on their Centralised Waiting List. For more details please click here.
We provide a low cost fully comprehensive dental plan to make private treatment on continuing care easily affordable.
Professional and safe tooth whitening service is providing by the practice. £200 for upper and lower.
Cosmetic Tooth Alignment with Cfast
We can provide short term orthodontics to straighten front teeth. Treatment takes on average 6 months on a non-extraction basis. Cost starts at £1200 for single arch
Looking for an option to replace your denture with fixed teeth? We can help you with this
Mouthguards for Sport
Playing contact sport? A custom-made mouthguard will protect your teeth from trauma much more effectively than shop-bought.
How healthy are your gums?
Welcome to Fairwater Green Dental Practice
Quality Dental Care For You and Your Family
Mon - Fri: 9am - 5pm
(Closed for lunch between 1pm - 2pm)
Sat / Sun / Bank Holidays: Closed
During the Christmas period (24th Dec - 31st Dec), we are open on non-bank holidays between
9am -1pm for emergencies only
For out-of-hours emergency care, please call CAV 24/7 on 03001020247
We’re here for you when you need us! Call us to schedule an appointment, or send us an email and we’ll get back to you as soon as possible.
NB. We are not currently accepting new NHS patients unless you come via the Cardiff & Vale University Health Board's waiting list.
To add your name to the C&VUHB waiting list, please scan the QR code below, or click here